Rex White T-Shirt

Moeva Wholesale Return, Exchange, and Delivery Policy:

Refund Policy:

Due to our company policy, refunds are not accepted. We appreciate your understanding and cooperation in this matter. While all swimwear items undergo through quality checks before dispatch, in the rare event you receive a defective or damaged item, please contact us immediately after the PO has been received sales@moeva.com. To be eligible for a replacement, the item must be unused, in the same condition as received, and in its original packaging. We will provide further assistance and details on how to proceed with obtaining a replacement for the same item. We will guide you through the process.

Delivery:

All delivery costs, including shipping and handling, are the responsibility of the receiver. We recommend using a reliable shipping service to ensure the safe and timely arrival of goods. If you do not have a delivery account or need assistance with arranging transportation, our team can obtain a quotation for you. We are here to help ensure a smooth and efficient delivery process.

Local Taxes and Duties:

All orders are processed under Ex Works (EXW) terms. Each party is responsible for covering their own local taxes and duties. This includes any import/export duties, VAT, or other related charges in their respective countries.

Delivered Duty Paid (DDP) :

We can apply Delivered Duty Paid (DDP) pricing for your orders. This means Moeva will handle all logistics, customs clearance, and related costs to ensure the goods are delivered directly to your specified location without any additional charges on your end.

Thank you for choosing Moeva. We appreciate your understanding and adherence to our policies, designed to ensure the quality and hygiene of your purchases.